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How long does shipping take?To maintain our sustainable commitment, we use electric An Post vans instead of a private courier. Our parcels will arrive with you on average 1-3 days after you have ordered. If you order before 12pm we will ship your order that day!
Is shipping tracked?Yes! We will get a code when we post your order, so we can see if it has been delivered or not. You can request this code through our Instagram DMs if you'd like to take a look at the progress of your order.
How often are stock drops?This really depends on demand per month. We would usually do a few drops a month and at most we would do a drop every week! Keep a close eye on our Instagram for regular updates and reminders for stock drops - especially if there is something you have your eye on because each item is a one-off piece on our site!
How is CANDID FRANK sustainable?We curate trending pieces and handpick every item for the site and the markets. We only stock vintage or pre-loved clothing to ensure we are part of the eco-cycle of fashion. This avoids landfill waste and also keep trendy and good quality pieces in our wardrobes. All of our accessories are also vintage or handmade, reducing the over-production of new items. As well as this, we use 100% paper packaging - no single-use plastics here - and utilise An Post electric vehicles rather than private couriers.
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